Refund Policy

At Digital Solutions LLC, we strive to provide our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer a refund or exchange subject to the following terms and conditions:

Returns

  • You may return any unused and unworn item purchased from Digital Solutions LLC within 30 days of the original purchase date for a full refund or exchange.
  • To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We will provide you with a return authorization and instructions for returning the item.
  • Items must be returned in their original packaging with all tags attached and in sellable condition. We reserve the right to refuse returns that do not meet these criteria.
  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

Refunds

  • Once your return is received and inspected, we will process your refund to the original method of payment within 7-10 business days. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.
  • Shipping charges are non-refundable unless the return is due to an error on our part or a defective product.

Exchanges

  • If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange. Exchanges are subject to product availability.
  • If the item you wish to exchange is out of stock, we will issue a refund to the original method of payment once the return is processed.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damaged or defective product. We will provide instructions for returning the item and arrange for a replacement or refund.

Final Sale Items

  • Final sale items, including clearance or discounted items, are not eligible for return or exchange unless they are damaged or defective upon receipt.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [email protected].