Shipping Policy

Thank you for shopping at Digital Solutions LLC. We are dedicated to delivering your order accurately, promptly, and securely. Please review our shipping policy below:

Order Processing

  • Orders are typically processed and shipped within 1-3 business days after payment confirmation, excluding weekends and holidays.
  • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.

Shipping Methods

  • We offer several shipping options to accommodate your needs:
    • Standard Shipping: Delivery typically takes 5-7 business days.
    • Expedited Shipping: Delivery typically takes 2-3 business days.
    • Express Shipping: Delivery typically takes 1-2 business days.
  • Shipping rates and delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping Destinations

  • We currently offer shipping within NY and to select international destinations. Please note that additional shipping charges may apply for international orders, and import duties and taxes may be imposed by the destination country’s customs authorities.

Shipping Fees

  • Shipping fees are calculated based on the weight of your order, shipping destination, and selected shipping method. Shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email to track the status of your package. You can also track your order by logging into your account on our website.

Delivery Issues

  • In the event of a delivery issue, such as a lost or damaged package, please contact our customer service team at [email protected] for assistance. We will work with our shipping carriers to resolve the issue and ensure you receive your order promptly.

Order Changes and Cancellations

  • If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may be processed and shipped quickly, and we cannot guarantee changes or cancellations once an order has been processed.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at [email protected].